Feedback from Our Clients

So far, our cooperation with Service Check has been seamless. They found out our needs very thoroughly. During the process, we have done together some improvements, what is all because of getting the exact result R-kiosk would like to get.
Service Check is great for fast communication, professionalism and accommodating- questions are always quickly answered and even online system is set up according to our needs.
In addition, Service Check has individual and friendly mentality, which makes working with them even more great!

Kadri Agar, Training Specialist, AS R-Kiosk Estonia

Cooperation with Service Check has been pleasant, smooth and professional. Service Check is a reliable partner, who really cares for their customer, which plays an important role, while improving company’s customer service quality. We are happy to claim that, they have always good ideas and suggestions how to be even better.

I value very highly their individuality and flexibility. The same importance has quick responses to every question and they give honest and practical feedback.

Kristina Sisin, HR and office Manager, Kotryna OÜ

We found Service Check thanks to the recommendations of a clothing store, who always offers first class customer service. Service Check wants to WORK TOGETHER. They have a lot of suggestions and help, how to make our business and service better. We think that their strenghts are:
• Flexibility – they work for fulfilling our needs
• Comprehensiveness – they work for every detail
• Innovation – they want to improve with us

We think that Service Check is an important tool to keep up or improve excellent customer service.

Piret Lauri, Sales Manager, Rahva Raamat AS

We have been working with Service Check 3 years already and we have seen, how their services and mystery shoppers have thrivingly improved. Service Check supports us in every way, keeps us posted and everything works out in a right pace.
Reliability and commitement have been the strongest parts of our cooperation and will definetaly be in the future as well. We have recommended Service Check to others and are proud to it anytime again!

Häli Siimaste, Corporate HR Manager, UP Invest OÜ

We are literally partners in every way, because we work daily towards the same goals. I really like that Service Check is always available, dedicated and open minded when it comes to discussing different issues. Active communication and feedback are transparent and honest in order to develop both businesses, us and them. We are very alike as businesses, we value the same things and are foremost oriented to solutions. This kind of caring and walking together on our journey makes this cooperation successful.

Margit Uusen, Service Manager, Põldma Kaubanduse AS, Denim Dream

LHV Bank considers good service highly important issue and that’s why chose our partner very long time and carefully. Our ideas and mentality matched from the very fist meeting. All important details were put together very quickly and it felt like all the Service Check team members just love what they do.
Service Check is partner, who we would highly recommend!

Moonika Palmse, Head of Sales and Client Service, AS LHV Pank

We found our way to Service Check by coincidence, via recommendations. We are truly happy that it happened. Thanks to the highly professional team and well-established plan of action, we have managed to take a big step forward in our customer service quality. Every detail matters!

Triin Randloo, Marketing Manager, AS Viking Motors

We made the decision to collaborate with Service Check OÜ mainly because the solutions offered by them were more professional and credible than those of their competitors. We have managed to improve our customer service quality with the aid of mystery shopping. The strongest sides of Service Check OÜ are their professionalism, flexibility and speed. Additional characteristics are pleasant customer service/relations with the client and keeping their word.

Margo Merigan, Calistex Hotels OÜ Sales and Marketing Manager, Hotell Euroopa ja Barons

The high and stable quality of our customer service is one of the most important goals of our hotel and we put great effort into improving it daily. One of the most significant possibilities to evaluate and through that improve customer service quality is conducting mystery visits. The cooperation with Service Check has been very pleasant – they pay attention to detail, they are punctual and honour the agreements. We like their flexibility – they are prepared to offer solutions addressing our needs, and take on board the ideas to improve the service with full seriousness. The price/quality relationship of the service is very reasonable and I am sure that we will continue our cooperation with Service Check also in the future.

Killu Maidla, Hotel Manager, My City Hotel