{"id":1272,"date":"2016-02-15T22:37:01","date_gmt":"2016-02-15T20:37:01","guid":{"rendered":"https:\/\/servicecheck.dive-group.com\/?page_id=1272"},"modified":"2016-02-15T23:48:38","modified_gmt":"2016-02-15T21:48:38","slug":"training-and-consulatation","status":"publish","type":"page","link":"https:\/\/servicecheck.ee\/en\/services\/training-and-consulatation\/","title":{"rendered":"Training and Consulatation"},"content":{"rendered":"

\"Trainings<\/a>We offer our clients service and managerial training<\/strong> and <\/strong>consultations.\u00a0<\/strong>Service Check’s training courses are conducted by an experienced management consultant and trainer Ester Eomois <\/strong>(Attached CV here<\/a>). Ester has taught service, management and leadership in EBS and Helsinki for more than 15 years. In 2000 – 2013 she worked in the board of directors of the corporations (Tamro Eesti ja Apteek1 and S\u00fcdameapteek), where her responsibilities were sales and marketing and service.\u00a0 Ester has also obtained the Certificate of Academy of Executive Coaching<\/a>. She supports directors and team members in their development and achieving their goals through her coaching knowledge and skills.<\/p>\n

The purpose of the employees’ training course \u201cCustomer Service ABC<\/a>\u201d is to give practical skills<\/strong> for providing better service to the customers, providing alternative solutions (in case there is no requested product), solving exceptional situations i.a. In addition, we also conduct practical training courses that focus on add-on sales<\/strong>.<\/p>\n

We offer a training programme \u201cGood to Great<\/a>\u201d to managers, which focuses on the effective development of the managers’ emotional intelligence and leadership performance.\u00a0 In addition, we offer coaching<\/a> to key personnel of the service industry, which goal is to increase employees’ work performance, achieve a more conscious goal-oriented and effective operation.<\/p>\n","protected":false},"excerpt":{"rendered":"

We offer our clients service and managerial training and consultations.\u00a0Service Check’s training courses are conducted by an experienced management consultant and trainer Ester Eomois (Attached CV here). Ester has taught service, management and leadership in EBS and Helsinki for more than 15 years. In 2000 – 2013 she worked in…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":131,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"class_list":["post-1272","page","type-page","status-publish","hentry"],"yoast_head":"\nTraining and Consulatation - Service Check - Mystery Shopping<\/title>\n<meta name=\"description\" content=\"We offer our clients service and managerial training and consultations.\u00a0Service Check's training courses are conducted by an experienced management\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/servicecheck.ee\/en\/services\/training-and-consulatation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Training and Consulatation - Service Check - Mystery Shopping\" \/>\n<meta property=\"og:description\" content=\"We offer our clients service and managerial training and consultations.\u00a0Service Check's training courses are conducted by an experienced management\" \/>\n<meta property=\"og:url\" content=\"https:\/\/servicecheck.ee\/en\/services\/training-and-consulatation\/\" \/>\n<meta property=\"og:site_name\" content=\"Service Check\" \/>\n<meta property=\"article:modified_time\" content=\"2016-02-15T21:48:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/servicecheck.dive-group.com\/wp-content\/uploads\/2015\/09\/consultation-300x169.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/en\\\/services\\\/training-and-consulatation\\\/\",\"url\":\"https:\\\/\\\/servicecheck.ee\\\/en\\\/services\\\/training-and-consulatation\\\/\",\"name\":\"Training and Consulatation - 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