{"id":1285,"date":"2016-02-15T23:14:14","date_gmt":"2016-02-15T21:14:14","guid":{"rendered":"https:\/\/servicecheck.dive-group.com\/?page_id=1285"},"modified":"2016-02-15T23:32:22","modified_gmt":"2016-02-15T21:32:22","slug":"developing-service-standards","status":"publish","type":"page","link":"https:\/\/servicecheck.ee\/en\/services\/training-and-consulatation\/developing-service-standards\/","title":{"rendered":"Developing Service Standards"},"content":{"rendered":"<p><a href=\"https:\/\/servicecheck.dive-group.com\/wp-content\/uploads\/2015\/09\/teenindusstandardi-loomine.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-1018\" src=\"https:\/\/servicecheck.dive-group.com\/wp-content\/uploads\/2015\/09\/teenindusstandardi-loomine-300x200.jpg\" alt=\"Service standard development\" width=\"300\" height=\"200\" srcset=\"https:\/\/servicecheck.ee\/wp-content\/uploads\/2015\/09\/teenindusstandardi-loomine-300x200.jpg 300w, https:\/\/servicecheck.ee\/wp-content\/uploads\/2015\/09\/teenindusstandardi-loomine-1024x683.jpg 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p style=\"line-height: 19.5pt; margin: 15.0pt 0cm 15.0pt 0cm;\"><span lang=\"EN-GB\" style=\"font-family: 'Arial','sans-serif'; color: black;\">We help organisations to create or renew the service standards. Cooperation with us allows you to obtain <b>advice and practical examples<\/b> on how to change the daily service standard into functional. If necessary, we ask from clients (using focus group research) what are their expectations, in order to have a great service. <\/span><\/p>\n<p style=\"line-height: 19.5pt; margin: 15.0pt 0cm 15.0pt 0cm;\"><span lang=\"EN-GB\" style=\"font-family: 'Arial','sans-serif'; color: black;\">Ideally, service standard is an actively used service process management model, which ensures organisation&#8217;s internal cooperation and service quality according to the goals. Service standard gives directions to the employees, how to act during the service situations and answers to the question &#8220;why do we do these things like that?&#8221;. The &#8220;short form&#8221; of this are the golden rules of the service.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We help organisations to create or renew the service standards. Cooperation with us allows you to obtain advice and practical examples on how to change the daily service standard into functional. If necessary, we ask from clients (using focus group research) what are their expectations, in order to have a&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1272,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"class_list":["post-1285","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Developing Service Standards - Service Check - Mystery Shopping<\/title>\n<meta name=\"description\" content=\"We help organisations to create or renew the service standards. 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