{"id":145,"date":"2014-05-22T12:41:48","date_gmt":"2014-05-22T09:41:48","guid":{"rendered":"https:\/\/servicecheck.dive-group.com\/?page_id=145"},"modified":"2025-03-19T11:17:45","modified_gmt":"2025-03-19T09:17:45","slug":"company-history","status":"publish","type":"page","link":"https:\/\/servicecheck.ee\/en\/about-us\/company-history\/","title":{"rendered":"Company History"},"content":{"rendered":"<p>Service Check O\u00dc was established in 2011 with an aim to contribute to the development of the service culture in Estonia. To this date, the company has made a name for itself as the <strong>market leader<\/strong> and a <strong>partner valued by the clients<\/strong>.\u00a0The company provides ranges of services such as <a href=\"https:\/\/servicecheck.dive-group.com\/en\/services\/service-audit\/\">service audits<\/a>, <a href=\"https:\/\/servicecheck.dive-group.com\/en\/services\/mystery-shopping\/\">mystery shopping<\/a> and <a href=\"https:\/\/servicecheck.dive-group.com\/en\/services\/training-and-consulatation\/\">service and management training and consultations<\/a>.<\/p>\n<p><a href=\"https:\/\/servicecheck.dive-group.com\/wp-content\/uploads\/2014\/05\/Ettev\u00f5ttest.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-266 size-medium\" src=\"https:\/\/servicecheck.dive-group.com\/wp-content\/uploads\/2014\/05\/Ettev\u00f5ttest-300x200.jpg\" alt=\"Service Check O\u00dc\" width=\"300\" height=\"200\" srcset=\"https:\/\/servicecheck.ee\/wp-content\/uploads\/2014\/05\/Ettev\u00f5ttest-300x200.jpg 300w, https:\/\/servicecheck.ee\/wp-content\/uploads\/2014\/05\/Ettev\u00f5ttest.jpg 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Due to the good feedback from our clients, we also provide our services in <strong>Latvia<\/strong> and <strong>Lithuania<\/strong> since 2013. \u00a0From 2014, Service check is the first company in Estonia to provide a mystery shopping with video- and sound recordings, which will provide a comprehensive overview on the test visit.<\/p>\n<p>Until mid-2015, the company was focused on providing mystery shopping services. However, from the second half of the year, Ester Eomois, an experienced management consultant and a trainer joined the team, and the company started to offer its customers <strong>complete solutions for the service development<\/strong>. \u00a0Ester has taught service, management and leadership in EBS and Helsinki for more than 15 years. In 2000 &#8211; 2013 she worked in the board of directors of the corporations (Tamro Eesti ja Apteek1 and S\u00fcdameapteek), where her responsibilities were sales and marketing and service management.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Service Check O\u00dc was established in 2011 with an aim to contribute to the development of the service culture in Estonia. To this date, the company has made a name for itself as the market leader and a partner valued by the clients.\u00a0The company provides ranges of services such as&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":135,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_crdt_document":"","footnotes":""},"class_list":["post-145","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Company History - Service Check - Mystery Shopping<\/title>\n<meta name=\"description\" content=\"Service Check O\u00dc was established in 2011 with an aim to contribute to the development of the service culture in Estonia. 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