{"id":1326,"date":"2016-02-16T18:38:29","date_gmt":"2016-02-16T16:38:29","guid":{"rendered":"https:\/\/servicecheck.dive-group.com\/?p=1326"},"modified":"2025-03-19T11:12:18","modified_gmt":"2025-03-19T09:12:18","slug":"kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima","status":"publish","type":"post","link":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/","title":{"rendered":"Kaip suma\u017einti besiskund\u017eian\u010di\u0173 klient\u0173 nepasitenkinim\u0105?"},"content":{"rendered":"

\u00a0 \u00a0Kad ir kaip atkakliai siektum\u0117te u\u017etikrinti savo paslaug\u0173 ar preki\u0173 kokyb\u0119, vis pasitaiko besiskund\u017eian\u010di\u0173 klient\u0173? Tada prisimenate pla\u010diai aptarnavimo ir paslaug\u0173 sferoje paplitusius posakius \u201eKlientas visada teisus\u201c arba \u201eklientas yra karalius\u201c. Nor\u0117tum\u0117te vadovautis \u0161iomis taisykl\u0117mis, bet i\u0161kilusioje situacijoje nematote savo kalt\u0117s? Vienaip ar kitai, ignoruoti klient\u0173 skundus yra gana rizikinga. Mat, klient\u0173 pasitenkinimas tiesiogiai \u012ftakoja verslo pajam\u0173 did\u0117jim\u0105 arba ma\u017e\u0117jim\u0105.<\/p>\n

\u00a0\u00a0 Svarbu supratsi, kad neb\u016btina akimirksniu eliminuoti i\u0161kilusias problemas. Pakanka parodyti, kad esate neabejingi ir kliento nuomon\u0117 jums svarbi. Tinkamai sureagav\u0119 \u012f situacij\u0105, galite efektyviai suma\u017einti klient\u0173 nepasitenkinim\u0105. \u0160iame straipsnyje su Jumis dalijam\u0117s 5 paprastais bet veiksmingais patarimais, kaip tai padaryti!<\/p>\n

\u00a0\u00a0 \u012esiklausykite<\/strong><\/p>\n

\u00a0\u00a0 B\u016bkite atidus klausytojas. I\u0161mokite \u012fsiklausyti \u012f klient\u0173 poreikius. Koki\u0105 komunikavimo form\u0105 bepasirinktum\u0117te, kaupkite med\u017eiag\u0105 apie klient\u0173 i\u0161sakyt\u0105 nuomon\u0119. Kalb\u0117dami telefonu, pasi\u017eym\u0117kite pastabas, paanalizuokite el. pa\u0161tu i\u0161d\u0117stytus pasteb\u0117jimus. Kit\u0105 kart\u0105 susid\u016br\u0119 su tuo pa\u010diu klientu, gal\u0117site efektyviau bendrauti, nes jau \u017einosite jo\/s l\u016bkes\u010dius. Klientas bus maloniai nustebintas tokiu jam parodytu d\u0117mesiu, pasijaus svarbus ir gerbiamas.<\/p>\n

\u00a0\u00a0 Leiksite klientui i\u0161sikalb\u0117ti<\/strong><\/p>\n

\u00a0\u00a0 Niekada nepertraukin\u0117kite \u012fsikar\u0161\u010diavusio besiskund\u017eian\u010dio kliento. Tai sukelt\u0173 prie\u0161prie\u0161\u0105 ir dar didesn\u012f nepasitenkinim\u0105. Klientui pasisakius, papildomai pasidom\u0117kite, ar klientas nor\u0117t\u0173 dar ka\u017ek\u0105 prid\u0117ti ar pakomentuoti esam\u0105 situacij\u0105. Tai pad\u0117s \u012ftikinti klient\u0105, kad nuo\u0161ird\u017eiai stengiat\u0117s pad\u0117ti.<\/p>\n

\u00a0\u00a0 \u201eAtsistokite \u012f kliento batus\u201c<\/strong><\/p>\n

\u00a0\u00a0 Ko gero, ir jums yra tek\u0119 patirti nemaloni\u0173 su klient\u0173 aptarnavimu susijusi\u0173 situacij\u0173 ar nusipirkti nekokybi\u0161k\u0105 prek\u0119. Prisiminkite t\u0105 u\u017epl\u016bdus\u012f nusivylimo jausm\u0105. Tuomet ma\u017e\u0173 ma\u017eiausiai nor\u0117jote b\u016bti i\u0161klausytas, o galb\u016bt tik\u0117jot\u0117s kompensacijos. Pasistenkite \u012f savo nepatenkint\u0105 klient\u0105 pasi\u017ei\u016br\u0117ti i\u0161 \u0161ios perspektyvos. Paantrinkite besiskund\u017eian\u010diam klientui supratingu: \u201e\u012esivaizduoju, kaip \u0161iuo metu jau\u010diat\u0117s, man taip pat teko patirti pana\u0161i\u0105 situacij\u0105\u201c, arba \u201eSuprantu J\u016bs\u0173 susierzinim\u0105, \u0161i situacija tikrai labai nemaloni\u201c. Taip klientui pademonstruosite supratingum\u0105 ir geranori\u0161kum\u0105.<\/p>\n

\u00a0\u00a0 Atsipra\u0161ykite<\/strong><\/p>\n

\u00a0\u00a0 Klientui pasiskundus, nepamir\u0161kite atsipra\u0161yti. Pasitaiko klient\u0173, r\u016bs\u010diai at\u0161aunan\u010di\u0173, kad nenori gird\u0117ti j\u016bs\u0173 atsipra\u0161ym\u0173, bei raginan\u010di\u0173 Jus grei\u010diau imtis konkre\u010di\u0173 veiksm\u0173. Nepaisant to, atsipra\u0161ymas yra svarbus pardav\u0117jo \u2013 pirk\u0117jo bendravimo etikos elementas. \u00a0J\u016bs\u0173 atsipra\u0161ymas pademostruos J\u016bs\u0173 atsakingum\u0105 ir parems nuostat\u0105, jog vartotojo poreikiai ir jo pasitenkinimas laikomi J\u016bs\u0173 verslo prioritetu.<\/p>\n

\u00a0\u00a0 Pasi\u016blykite sprendim\u0105<\/strong><\/p>\n

\u00a0\u00a0 Kliento nepasitenkinimas akimirksniu suma\u017e\u0117s, jeigu parodysite, kad visais \u012fmanomais b\u016bdais stengiat\u0117s i\u0161spr\u0119sti jo problem\u0105. Jeigu situacija sud\u0117tinga ir ne\u017einote, kok\u012f sprendim\u0105 vert\u0117t\u0173 priimti, pasakykite, kad norite pasitarti su vadovybe, komanda, t.t. ir kartu bandysite ie\u0161koti tinkamiausio sprendimo. Nustatykite logi\u0161k\u0105 laiko interval\u0105, per kur\u012f tikit\u0117s pateikti klientui sprendim\u0105. Nustatykite tiksl\u0173 laik\u0105, kada klient\u0105 informuosite. Net tuo atveju, jeigu konkretaus sprendimo pateikti negalite, b\u016btinai susisiekite su klientu sutartu laiku ir papra\u0161ykite prat\u0119sti sutart\u0105 termin\u0105. J\u016bs\u0173 pareigingumas padidins kliento pasitik\u0117jim\u0105 jumis.<\/p>\n

\u00a0\u00a0 Pabendrav\u0119 su savo klientais i\u0161siai\u0161kinome, kad \u0161ie, i\u0161 pa\u017ei\u016bros paprasti patarimai, efektyviai padeda suvaldyti konflikti\u0161kas situacijas. Adekvati reakcija \u012f klient\u0173 skundus smarkiai prisideda prie ger\u0173 santyki\u0173 palaikymo, didina klient\u0173 lojalum\u0105, stiprina kompanijos prekin\u012f \u017eenkl\u0105. Tad tikim\u0117s, kad \u0161ie 5 \u017eingsniai ir Jums pasitarnaus didinant susikalb\u0117jim\u0105 net ir su pa\u010diais \u012fnoringiausiais klientais!<\/p>\n","protected":false},"excerpt":{"rendered":"

\u00a0 \u00a0Kad ir kaip atkakliai siektum\u0117te u\u017etikrinti savo paslaug\u0173 ar preki\u0173 kokyb\u0119, vis pasitaiko besiskund\u017eian\u010di\u0173 klient\u0173? Tada prisimenate pla\u010diai aptarnavimo ir paslaug\u0173 sferoje paplitusius posakius \u201eKlientas visada teisus\u201c arba \u201eklientas yra karalius\u201c. Nor\u0117tum\u0117te vadovautis \u0161iomis taisykl\u0117mis, bet i\u0161kilusioje situacijoje nematote savo kalt\u0117s? Vienaip ar kitai, ignoruoti klient\u0173 skundus yra gana…<\/p>\n","protected":false},"author":1,"featured_media":1327,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","footnotes":""},"categories":[10],"tags":[],"class_list":["post-1326","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-service-check-lt"],"yoast_head":"\nKaip suma\u017einti besiskund\u017eian\u010di\u0173 klient\u0173 nepasitenkinim\u0105? - Service Check - Mystery Shopping<\/title>\n<meta name=\"description\" content=\"\u00a0 \u00a0Kad ir kaip atkakliai siektum\u0117te u\u017etikrinti savo paslaug\u0173 ar preki\u0173 kokyb\u0119, vis pasitaiko besiskund\u017eian\u010di\u0173 klient\u0173? Tada prisimenate pla\u010diai\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/\" \/>\n<meta property=\"og:locale\" content=\"lt_LT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kaip suma\u017einti besiskund\u017eian\u010di\u0173 klient\u0173 nepasitenkinim\u0105? - Service Check - Mystery Shopping\" \/>\n<meta property=\"og:description\" content=\"\u00a0 \u00a0Kad ir kaip atkakliai siektum\u0117te u\u017etikrinti savo paslaug\u0173 ar preki\u0173 kokyb\u0119, vis pasitaiko besiskund\u017eian\u010di\u0173 klient\u0173? Tada prisimenate pla\u010diai\" \/>\n<meta property=\"og:url\" content=\"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/\" \/>\n<meta property=\"og:site_name\" content=\"Service Check\" \/>\n<meta property=\"article:published_time\" content=\"2016-02-16T16:38:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-19T09:12:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/servicecheck.ee\/wp-content\/uploads\/2016\/02\/pic.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"390\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\\\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/#\\\/schema\\\/person\\\/8c96f3ebb720e78ecc660ab1169f5dd6\"},\"headline\":\"Kaip suma\u017einti besiskund\u017eian\u010di\u0173 klient\u0173 nepasitenkinim\u0105?\",\"datePublished\":\"2016-02-16T16:38:29+00:00\",\"dateModified\":\"2025-03-19T09:12:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\\\/\"},\"wordCount\":566,\"image\":{\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/servicecheck.ee\\\/wp-content\\\/uploads\\\/2016\\\/02\\\/pic.jpg\",\"articleSection\":[\"Service Check\"],\"inLanguage\":\"lt\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\\\/\",\"url\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\\\/\",\"name\":\"Kaip suma\u017einti besiskund\u017eian\u010di\u0173 klient\u0173 nepasitenkinim\u0105? - Service Check - Mystery Shopping\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/servicecheck.ee\\\/wp-content\\\/uploads\\\/2016\\\/02\\\/pic.jpg\",\"datePublished\":\"2016-02-16T16:38:29+00:00\",\"dateModified\":\"2025-03-19T09:12:18+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/#\\\/schema\\\/person\\\/8c96f3ebb720e78ecc660ab1169f5dd6\"},\"description\":\"\u00a0 \u00a0Kad ir kaip atkakliai siektum\u0117te u\u017etikrinti savo paslaug\u0173 ar preki\u0173 kokyb\u0119, vis pasitaiko besiskund\u017eian\u010di\u0173 klient\u0173? Tada prisimenate pla\u010diai\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\\\/#breadcrumb\"},\"inLanguage\":\"lt\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"lt\",\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\\\/#primaryimage\",\"url\":\"https:\\\/\\\/servicecheck.ee\\\/wp-content\\\/uploads\\\/2016\\\/02\\\/pic.jpg\",\"contentUrl\":\"https:\\\/\\\/servicecheck.ee\\\/wp-content\\\/uploads\\\/2016\\\/02\\\/pic.jpg\",\"width\":500,\"height\":390},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Kaip suma\u017einti besiskund\u017eian\u010di\u0173 klient\u0173 nepasitenkinim\u0105?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/#website\",\"url\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/\",\"name\":\"Service Check\",\"description\":\"Part of Dive\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"lt\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/servicecheck.ee\\\/lt\\\/#\\\/schema\\\/person\\\/8c96f3ebb720e78ecc660ab1169f5dd6\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"lt\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7aa753c17faa3082d44bcc71b3f0169c2231819526c304dbaf5e9f63cca07a5c?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7aa753c17faa3082d44bcc71b3f0169c2231819526c304dbaf5e9f63cca07a5c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7aa753c17faa3082d44bcc71b3f0169c2231819526c304dbaf5e9f63cca07a5c?s=96&d=mm&r=g\",\"caption\":\"admin\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Kaip suma\u017einti besiskund\u017eian\u010di\u0173 klient\u0173 nepasitenkinim\u0105? - Service Check - Mystery Shopping","description":"\u00a0 \u00a0Kad ir kaip atkakliai siektum\u0117te u\u017etikrinti savo paslaug\u0173 ar preki\u0173 kokyb\u0119, vis pasitaiko besiskund\u017eian\u010di\u0173 klient\u0173? Tada prisimenate pla\u010diai","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/","og_locale":"lt_LT","og_type":"article","og_title":"Kaip suma\u017einti besiskund\u017eian\u010di\u0173 klient\u0173 nepasitenkinim\u0105? - Service Check - Mystery Shopping","og_description":"\u00a0 \u00a0Kad ir kaip atkakliai siektum\u0117te u\u017etikrinti savo paslaug\u0173 ar preki\u0173 kokyb\u0119, vis pasitaiko besiskund\u017eian\u010di\u0173 klient\u0173? Tada prisimenate pla\u010diai","og_url":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/","og_site_name":"Service Check","article_published_time":"2016-02-16T16:38:29+00:00","article_modified_time":"2025-03-19T09:12:18+00:00","og_image":[{"width":500,"height":390,"url":"https:\/\/servicecheck.ee\/wp-content\/uploads\/2016\/02\/pic.jpg","type":"image\/jpeg"}],"author":"admin","twitter_misc":{"Written by":"admin","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/#article","isPartOf":{"@id":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/"},"author":{"name":"admin","@id":"https:\/\/servicecheck.ee\/lt\/#\/schema\/person\/8c96f3ebb720e78ecc660ab1169f5dd6"},"headline":"Kaip suma\u017einti besiskund\u017eian\u010di\u0173 klient\u0173 nepasitenkinim\u0105?","datePublished":"2016-02-16T16:38:29+00:00","dateModified":"2025-03-19T09:12:18+00:00","mainEntityOfPage":{"@id":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/"},"wordCount":566,"image":{"@id":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/#primaryimage"},"thumbnailUrl":"https:\/\/servicecheck.ee\/wp-content\/uploads\/2016\/02\/pic.jpg","articleSection":["Service Check"],"inLanguage":"lt"},{"@type":"WebPage","@id":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/","url":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/","name":"Kaip suma\u017einti besiskund\u017eian\u010di\u0173 klient\u0173 nepasitenkinim\u0105? - Service Check - Mystery Shopping","isPartOf":{"@id":"https:\/\/servicecheck.ee\/lt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/#primaryimage"},"image":{"@id":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/#primaryimage"},"thumbnailUrl":"https:\/\/servicecheck.ee\/wp-content\/uploads\/2016\/02\/pic.jpg","datePublished":"2016-02-16T16:38:29+00:00","dateModified":"2025-03-19T09:12:18+00:00","author":{"@id":"https:\/\/servicecheck.ee\/lt\/#\/schema\/person\/8c96f3ebb720e78ecc660ab1169f5dd6"},"description":"\u00a0 \u00a0Kad ir kaip atkakliai siektum\u0117te u\u017etikrinti savo paslaug\u0173 ar preki\u0173 kokyb\u0119, vis pasitaiko besiskund\u017eian\u010di\u0173 klient\u0173? Tada prisimenate pla\u010diai","breadcrumb":{"@id":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/#breadcrumb"},"inLanguage":"lt","potentialAction":[{"@type":"ReadAction","target":["https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/"]}]},{"@type":"ImageObject","inLanguage":"lt","@id":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/#primaryimage","url":"https:\/\/servicecheck.ee\/wp-content\/uploads\/2016\/02\/pic.jpg","contentUrl":"https:\/\/servicecheck.ee\/wp-content\/uploads\/2016\/02\/pic.jpg","width":500,"height":390},{"@type":"BreadcrumbList","@id":"https:\/\/servicecheck.ee\/lt\/kaip-sumazinti-besiskundzianciu-klientu-nepasitenkinima\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/servicecheck.ee\/lt\/"},{"@type":"ListItem","position":2,"name":"Kaip suma\u017einti besiskund\u017eian\u010di\u0173 klient\u0173 nepasitenkinim\u0105?"}]},{"@type":"WebSite","@id":"https:\/\/servicecheck.ee\/lt\/#website","url":"https:\/\/servicecheck.ee\/lt\/","name":"Service Check","description":"Part of Dive","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/servicecheck.ee\/lt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"lt"},{"@type":"Person","@id":"https:\/\/servicecheck.ee\/lt\/#\/schema\/person\/8c96f3ebb720e78ecc660ab1169f5dd6","name":"admin","image":{"@type":"ImageObject","inLanguage":"lt","@id":"https:\/\/secure.gravatar.com\/avatar\/7aa753c17faa3082d44bcc71b3f0169c2231819526c304dbaf5e9f63cca07a5c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7aa753c17faa3082d44bcc71b3f0169c2231819526c304dbaf5e9f63cca07a5c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7aa753c17faa3082d44bcc71b3f0169c2231819526c304dbaf5e9f63cca07a5c?s=96&d=mm&r=g","caption":"admin"}}]}},"_links":{"self":[{"href":"https:\/\/servicecheck.ee\/lt\/wp-json\/wp\/v2\/posts\/1326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicecheck.ee\/lt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/servicecheck.ee\/lt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/servicecheck.ee\/lt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/servicecheck.ee\/lt\/wp-json\/wp\/v2\/comments?post=1326"}],"version-history":[{"count":1,"href":"https:\/\/servicecheck.ee\/lt\/wp-json\/wp\/v2\/posts\/1326\/revisions"}],"predecessor-version":[{"id":1328,"href":"https:\/\/servicecheck.ee\/lt\/wp-json\/wp\/v2\/posts\/1326\/revisions\/1328"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/servicecheck.ee\/lt\/wp-json\/wp\/v2\/media\/1327"}],"wp:attachment":[{"href":"https:\/\/servicecheck.ee\/lt\/wp-json\/wp\/v2\/media?parent=1326"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/servicecheck.ee\/lt\/wp-json\/wp\/v2\/categories?post=1326"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/servicecheck.ee\/lt\/wp-json\/wp\/v2\/tags?post=1326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}